Effective Date: 25/09/2025

Introduction & Scope

Welcome to Morocco Vistas! We’re committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or use www.moroccovistas.com.

This policy applies to all visitors and users of Morocco Vistas, including our website, email communications, and any services we provide. By using our website, you agree to the collection and use of information as described in this policy.

We’ve written this policy in plain English to make it as clear as possible. If you have any questions after reading it, please don’t hesitate to contact us.

Information We Collect

We collect information in two main ways: information you provide directly to us and information we collect automatically when you use our website.

Information You Provide Directly

When you interact with Morocco Vistas, you may choose to provide us with personal information such as:

• Contact Information: Your name, email address, phone number, and mailing address
• Account Details: Username, password, and profile information if you create an account
• Communication Content: Messages you send us through contact forms, emails, or social media
• Payment Information: Credit card details, billing address, and transaction history when making purchases
• Travel Preferences: Destination interests, travel dates, accommodation preferences, and other trip-related information
• Survey Responses: Feedback, reviews, and responses to questionnaires or polls
• Newsletter Subscriptions: Email address and preference settings for our travel newsletter

Information We Collect Automatically

When you visit www.moroccovistas.com, we automatically collect certain technical information, including:

• Device Information: Browser type, operating system, device model, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, and how you navigate our site
• Location Data: General geographic location based on your IP address (country/city level)
• Network Information: IP address, internet service provider, and referring website
• Analytics Data: Website performance metrics, user behavior patterns, and site improvement insights
• Cookie Data: Information stored through cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to provide, improve, and personalize your experience with Morocco Vistas. Specifically, we use your data to:

Provide Our Services

• Display relevant travel content and destination information
• Process bookings and reservations made through our affiliate partners
• Respond to your inquiries and provide customer support
• Send confirmation emails and service-related communications

Personalize Your Experience

• Customize content based on your interests and browsing history
• Recommend destinations, hotels, and activities that match your preferences
• Remember your preferences and settings for future visits

Communicate With You

• Send our travel newsletter and blog updates (with your consent)
• Notify you about new content, special offers, and travel deals
• Respond to your questions, feedback, and support requests
• Send important updates about our services or privacy policy changes

Improve Our Website

• Analyze website usage to improve site performance and user experience
• Conduct research and analytics to better understand our audience
• Test new features and optimize our content and layout
• Troubleshoot technical issues and enhance security

Legal and Business Purposes

• Comply with legal obligations and respond to lawful requests
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and other policies
• Support our business operations and financial reporting

Cookies & Tracking Technologies

Morocco Vistas uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, analyze site traffic, and improve our services.

Types of Cookies We Use

Necessary Cookies: Essential for the website to function properly. These enable basic features like page navigation, access to secure areas, and remembering your cookie preferences. The website cannot function properly without these cookies.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on the site, and any error messages. This data helps us improve our website’s performance.

Functionality Cookies: Remember your preferences and choices to provide a more personalized experience. These might remember your language preference, location, or customized content settings.

Advertising Cookies: Used to deliver relevant advertisements and track advertising campaign effectiveness. They may be set by our advertising partners to build a profile of your interests and show you relevant ads on other websites.

Managing Your Cookie Preferences

You have control over how cookies are used on your device:

• Browser Settings: Most browsers allow you to refuse or accept cookies through their settings menu
• Cookie Banner: When you first visit our site, you can choose which types of cookies to accept
• Opt-Out Tools: You can opt out of advertising cookies through industry opt-out pages
• Google Analytics: You can opt out of Google Analytics tracking by installing their browser add-on

Please note that disabling certain cookies may affect website functionality and your user experience.

Third-Party Sharing

We work with trusted third-party partners to provide you with the best travel planning experience. Here’s how and why we share your information:

Booking and Travel Partners

We share necessary information with hotel booking sites, tour operators, and travel service providers when you make reservations through our affiliate links. This typically includes your name, contact information, and booking details to complete your reservation.

Analytics Services

We use Google Analytics and similar services to understand website traffic and user behavior. These services receive anonymized data about your website usage to help us improve our content and user experience.

Advertising Partners

We work with advertising networks to display relevant travel ads. These partners may receive information about your interests and browsing behavior to show you personalized advertisements across the web.

Email Marketing Platforms

If you subscribe to our newsletter, your email address and preferences are shared with our email service provider to send you travel content and updates.

Payment Processors

When you make purchases through our website, your payment information is securely processed by third-party payment services. We do not store your complete credit card information on our servers.

Legal Requirements

We may share your information when required by law, to respond to legal requests, protect our rights, or ensure the safety of our users and the public.

User Rights & Choices

You have important rights regarding your personal information, and we’re committed to helping you exercise them.

Your Rights Include:

Access: You can request a copy of the personal information we have about you, including how we’ve used it and who we’ve shared it with.

Correction: If any of your personal information is inaccurate or incomplete, you can ask us to correct or update it.

Deletion: You can request that we delete your personal information, subject to certain legal limitations and legitimate business needs.

Restriction: You can ask us to limit how we use your personal information in certain circumstances.

Data Portability: You can request a copy of your personal information in a commonly used, machine-readable format.

Opt-Out: You can opt out of marketing communications, advertising cookies, and certain data processing activities.

Withdraw Consent: If we process your information based on consent, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@moroccovistas.com. Include:

• Your full name and email address
• Specific details about your request
• Any relevant account information to help us verify your identity

We’ll respond to your request within 30 days and may need to verify your identity before processing certain requests. There’s no cost for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Marketing Opt-Out

You can unsubscribe from our marketing emails at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us directly at info@moroccovistas.com
• Updating your preferences in your account settings (if applicable)

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements.

Our Retention Periods:

Newsletter Subscriptions: We keep your email address and preferences until you unsubscribe or request deletion.

Booking Records: Information related to travel bookings is retained for up to 7 years for financial and legal compliance purposes.

Website Analytics: Anonymized analytics data is typically retained for 26 months to help us understand long-term trends.

Contact Communications: Messages and support inquiries are kept for up to 3 years to maintain our communication history and improve our service.

Account Information: If you create an account, we keep your information until you close your account or request deletion.

Legal Holds: In some cases, we may need to keep information longer to comply with legal obligations or resolve disputes.

When we no longer need your information, we securely delete or anonymize it in accordance with our data protection procedures.

Security Measures

Protecting your personal information is a top priority. We use industry-standard security measures to safeguard your data:

Technical Safeguards:

• HTTPS Encryption: All data transmitted to and from our website is encrypted using SSL/TLS technology
• Secure Storage: Personal information is stored on secure servers with restricted access
• Regular Updates: We keep our systems and software up to date with the latest security patches
• Firewalls: Network security measures protect against unauthorized access and cyber threats

Organizational Safeguards:

• Access Controls: Only authorized personnel have access to personal information on a need-to-know basis
• Staff Training: Our team is trained on privacy and security best practices
• Regular Monitoring: We continuously monitor our systems for potential security threats
• Incident Response: We have procedures in place to respond quickly to any security breaches

While we take extensive precautions to protect your information, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable and appropriate measures.

International Transfers

Morocco Vistas is based in [INSERT LOCATION], and we work with service providers around the world to deliver our services. This means your personal information may be transferred to and processed in countries outside your home country.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Adequacy Decisions: We may transfer data to countries that have been recognized as providing adequate data protection
• Standard Contractual Clauses: We use legally approved contract terms that require the same level of data protection
• Certification Programs: Some of our partners participate in international data protection frameworks
• Explicit Consent: In some cases, we may ask for your specific consent for international transfers

These safeguards ensure your personal information receives the same level of protection regardless of where it’s processed.

Children’s Privacy

Morocco Vistas does not knowingly collect personal information from children under 16 years of age. Our website and services are designed for adult travelers and families planning trips.

If we become aware that we have inadvertently collected personal information from a child under 16 without proper parental consent, we will take immediate steps to delete that information from our records.

Parents and guardians who believe their child has provided personal information to Morocco Vistas should contact us immediately at info@moroccovistas.com so we can remove the information.

If you are under 16, please do not provide any personal information on our website. Instead, ask your parent or guardian to contact us on your behalf if you have questions about travel to Morocco or our services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will:

• Post the updated policy on this page with a new effective date
• Notify you by email if you’ve subscribed to our communications
• Display a prominent notice on our website highlighting the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Morocco Vistas after any changes indicates your acceptance of the updated policy.

For minor changes that don’t affect your rights or how we use your information, we may update the policy without additional notice.

Contact Information

We’re here to help with any questions or concerns about your privacy and how we handle your personal information.

Email: info@moroccovistas.com

Subject Line: Please include “Privacy Policy” in your email subject line to help us respond quickly.

Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.

Mailing Address: Morocco Vistas – Privacy Team kenitra , Morocco

If you’re not satisfied with our response to your privacy concerns, you may also have the right to lodge a complaint with your local data protection authority.

This Privacy Policy was last updated on 01-09-2025. Please check back regularly for updates.